James ran the Expert Negotiator programme for our procurement managers. He made the content thought-provoking and challenging, especially in the context of the live case studies.

Feedback on the course was very positive and it has helped us significantly improve our departmental negotiation skills which in turn will drive real benefits for our business
— Martin Bradley, Head of Indirect Procurement, Telefonica/O2
 

The Expert Negotiator Programme

In-house programme : 4 days over six months

Public programme: 2 days

What is it?

If you’re new to negotiation or likely to do more of it in your role in the future, then this is the programme for you. Plenty of practical cases and exercises that will give you the edge. What’s more, we’ll film you doing it and give you lots of feedback.

Structure

2 day offsite foundation workshop (both in-house and public programmes)

1 day refresher workshop (in-house programme only)

1 day for individual coaching sessions (in-house programme only)

Topics

  • Important principles of negotiation

  • Understanding the psychology of negotiation

  • How to structure negotiations

  • How to prepare and plan for negotiation

  • Understanding the tactics used against us

  • Competitive v collaborative negotiations

  • An introduction to team negotiating

Who’s it for?

Account executives, sales people, junior buyers, marketeers, people changing roles, human resources. In-house programmes are great for whole teams; public programmes are best suited to smaller numbers of colleagues or individuals.